Administrative Staff

 

The practice employs various full-time and part-time staff, all of whom are able to help with a variety of enquiries.

 

Management

 

Julia Thompson, Practice Manager

Sue Marsh, Assistant Practice Manager

 

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Receptionists

 

Jean, Surgery Supervisor

Rose

Sheila C

Sylvia 

Sarah

Brodie

Judith

Jacqueline 

Pam

 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

 

Secretaries

 

Sally-Ann

Sheila H

 

Secretaries provide adminstrative support to the GP's and nursing team - processing referrals to secondary care, typing letters to patients, liaising between patients and GP's, and between patients and hospitals. They take general enquiries and test result enquiries from patients (between 2.30pm - 4.30pm daily). They also deal with all claim forms, insurance forms, sick note requests.

 

Repeat Prescription Administrator

 

Angela

Jacqueline (Relief)

Jane (Relief)

 

Issuing repeat prescriptions and dealing with prescription enquiries

 

Chronic Disease Clinic Administrators

 

Rosanna

Julie

 

The Clinic Adminstrators carry out searches and practice audits, and arrange all the chronic disease adminstration and organisation.